At TD&E, we are committed to compassionate and prompt patient care and customer satisfaction. If you are a new patient, we will work to have you seen within two weeks by a qualified practitioner. Some indications, such as a Thyroid Nodule or Gestational Pregnancy will be prioritized to be seen more quickly.
Current patients: Please call us to schedule an appointment at 512-458-8400, option 2.
Request a New Patient Appointment
We see patients by appointment only. All urgent appointments will be scheduled with a provider that has availability to see you. This may be a physician extender. All referrals must be received prior to your appointment.
You may schedule an appointment by calling our main number: 512-458-8400, option 2. Schedulers are available Monday-Friday, 8:30 am – 4:30 pm. Our telephone lines are closed daily from 12:00 – 1:30. Should you require a thyroid ultrasound prior to your appointment, we will try to schedule these on the same day as your office visit so that you do not have to make multiple trips to the office.
Please make sure to bring the following items to every appointment that you schedule:
- Insurance card
- Complete list of all medications you are taking
- Blood sugar log (if you are diabetic)
New Patient Appointments
If you are scheduling a new patient appointment, please be prepared to provide the following information to the scheduler:
- Name of referring physician
- Name of health insurance carrier
- Address so that we can mail your confirmation letter
Our office utilizes an automated system to remind you of your appointment three days in advance as a courtesy. This system allows you to confirm or cancel your appointment. If you need to cancel or reschedule your appointment please call at least 24 hours in advance. This allows us to make your appointment time available to other patients who need an earlier appointment. Appointments cancelled with less than 24 hours notice will be charged a late cancellation fee of $50.
Our office understands that emergencies arise and appointments cannot always be kept. Your appointment time is reserved with your provider in advance. We do not double book patients so we ask that you give as much notice as possible if you are not going to be able to keep your scheduled appointment. This allows us to fill the appointment with another patient that needs to be seen. No shows will be charged a fee of $50.